Enjoy complimentary coffee, tea and continental breakfast as you meet your fellow attendees.
Sign-in, pick up your materials and enjoy a continental breakfast before we start the day.
Be sure to stop by and visit your sponsors!

Welcome to the Strategic Internal Communications Conference.
In this fast-paced forum, you'll get to know your fellow peers, their biggest internal communications challenges, and a few fun facts.

Join us for an insightful case study presentation on crisis communications strategies. Learn how to navigate reputation challenges, engage stakeholders, and devise communication tactics for minimizing harm. Resources shared will include a Reputational Impact Assessment Tool, a set of guiding questions and an issues documentation template. Glean insights from practical examples and network with professionals weathering the storm.

Internal podcasts are being touted as the future of internal communications with "transformative power." Amanda Cupido (founder of Lead Podcasting, author of Let’s Talk Podcasting) pulls back the curtain and shares how organizations of all sizes can leverage the power of internal podcasting to help build trust, increase employee engagement and disseminate important information. She will also present a case study from one of Lead Podcasting’s clients — and share all the details that are so rarely shared publicly.

Key Takeaways

• What is internal podcasting?
• Approaches to internal podcast strategy development
• Tactics for creating an internal podcast
• A "behind the scenes" look at production
• What success looks like

Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.
Be sure to stop by and visit your sponsors and be sure to fill out your evaluation forms.

Sponsored by ContactMonkey

When your organization is rapidly growing or changing, the margin between giving your colleagues too much information and too little can be narrow. Instead of offering your staff a firehose of information, give them a refreshing glass of water. In this session, we'll discuss how to use emails and newsletters to make sure staff at your organization have the information they need, when they need it.

Reservations have been made at a number of local restaurants.
Don't miss this opportunity to have lunch with your peers at a local Toronto hot spot!


**Everyone is financially responsible for their own lunch.

Every day at work, we face barriers, obstacles, and challenges of all shapes and sizes. We may get stuck by keeping it close to our chest or sticking our heads in the sand, hoping it will go away, or we might have too much on our plates and never find the time to find a solution.
Pinaki Kathiari, CEO of the digital communications agency Local Wisdom, brings a fresh approach to problem-solving and harnessing the collective wisdom in the room. This interactive session helps you get unstuck by introducing your problems to others to gain new perspectives and ideas. You will go through several unique ideation exercises that utilize all attendees in a random, anonymous, fun way to generate solutions to your specific challenges. And, yes, we’ll be doing this using paper airplanes.
In this session, you’ll walk away with:

• How to craft a sound problem statement
• Several powerful design-thinking exercises
• Ideas and solutions that pertain to your specific challenges

After years of predictions email was being replaced, it’s stronger than ever and remains the primary corporate communications channel. And why not?  It helps you reach targeted audiences with ease, requires little to no training, is a simple store of information and searchable record of communications.

But email isn’t perfect, and corporate communications must overcome overloaded inboxes, short employee attention spans, and a plethora of unread and ignored critical messages.

The solution to overload is email intelligence – and PoliteMail can offer best practices based on analysis of over 4 billion internal emails sent to nearly 15 million employees globally.

Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.
Be sure to stop by and visit your sponsors!

We’re employees. But we’re also humans. We have good days and bad days; we have emotions like pride, envy, and euphoria. There are so many things that make us distinctly human. So why are organizations set up to view their team members more as resources and less as people? 

Pinaki Kathiari, CEO of Local Wisdom, and Chris Lee, VP of Employee Experience & Communications at Gallagher, have thought a great deal about the essential question of “Why Does It Feel So Wrong To Be Human At Work?” – so much so that they started a podcast together on this very topic! After a wildly successful first season, the duo continues their quest to champion a more empathetic employee experience and human-centric workplace at the #ALIComms Strategic Internal Communications Canada Conference!

Now is your chance to join co-hosts Chris and Pinaki on their mission to challenge traditional best practices. This engaging panel discussion will get you thinking differently about the way we work and encourage you to grow your organization in a way that your employees need, creating a culture where teammates look forward to Mondays and bring their whole selves to work.

Don't stop the conversation!

Join us at the lobby bar as you network with your peers and sponsors in the adjacent at the #ALIcomms
Participate in raffles & sign-up for dinner with your peers!

Want to keep the conversation going? Join a group of attendees for dinner at a local Toronto hot spot.


Sign-up at the registration desk or during the networking reception to join a group at tonight's dine-around. Reservations have been made.

**Dutch treat.

Enjoy complimentary coffee, tea and continental breakfast as you network with fellow attendees on this final day.

Together we will recap yesterday's top takeaways and set the stage for this final day of learning.

Generation Z employees either completed their post-secondary education online during the pandemic or did not experience traditional internships and first job experiences due to isolation. Now they are in the workplace after extensive screen time and lacking social skills typically developed during these rites of work passage. How do you effectively communicate with this digital generation? What techniques can be used to motivate in a hybrid work environment? What role can your organization play in getting their communication skills up to speed?

Toronto Pearson’s 10-year Strategic Plan charts the organization’s path to making Pearson a global leader in aviation. It's a team effort to realize the organization’s vision of putting the joy back into travel – and all team members need to know the game plan for Pearson to win. In this session, Tash will share challenges and triumphs in her journey to bring the organization’s 10-year strategy to life for employees and other key stakeholders.

Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.
Be sure to stop by and visit your sponsors and be sure to fill out your evaluation forms.

Psychological safety is the number one predictor of high performance, inclusion, innovation, and trust at work. Unfortunately, psychological safety is challenging to create but easy to destroy. This is because it is constantly threatened by the organizations’ systems, beliefs, mindsets, and our natural habits, and ways of thinking and knowing.

A low level of psychological safety also impedes the ability of internal communications professionals to achieve results. After all, building understanding and creating a culture of listening can’t happen when employees don’t feel that their voices are valued and respected.

Join Andrea for an immersive and interactive workshop designed to help you become a fearless internal communications professional while unleashing the power of trust, authenticity, and listening in your organization. Based on Amy C. Edmondson's research and work and her own work as a certified Fearless Organization Practitioner, Andrea will share the surprising role of internal communication in building fearless organizations and equip you with the knowledge, strategies, and ideas to build psychological safety in your organization.

Skills you will master:

• Understand why psychological safety is essential in organizations today
• Recognize the four dimensions of psychological safety
• Create internal communications that build psychological safety
• Integrate the mindset you need to be a fearless internal communication professional

Trust is the cornerstone of a thriving workplace, and it hinges on transparent and authentic internal communications. This panel brings together industry leaders and communication experts to explore how honesty and openness can foster a trustworthy organizational culture. Attendees will gain insights into effective strategies for transparent communication, building authentic connections with employees, and enhancing organizational credibility.